How to Open a BitMart Account
How to Open a BitMart Account [PC]
Open a BitMart Account with Email Address
Step 1: Visit https://www.bitmart.com and click [Get Started]
Step 2: you can either open an account by Email or Mobile. Here we take opening by Email as an example. Click [Email]
Step 3: Enter [your Email address] and set [a login password]
Step 4: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.
Step 5: Check [User Agreement and Private Policy]
Step 6: Click [Register]. Then you will see the Email Verification page.
Step 7: Check your registered email, and enter the six-digit [Email Verification code], and click [Submit]
Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!
To better secure the security of your account and assets, we require our users to complete two-factor authentication as soon as possible.
Open a BitMart Account with Phone Number
Step 1: Visit https://www.bitmart.com and click [Get Started]
Step 2: you can either open an account by Email or Phone. Here we take opening by Phone as an example. Click [Phone]
Step 3: Enter [your country code], [your Phone number] and set [a login password]
Step 4: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.
Step 5: Check [User Agreement and Private Policy]
Step 6: Click [Register]. Then you will see the Phone Verification page.
Step7: Check your phone, and enter the six-digit [Phone Verification code], and click [Submit]
Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!
To better secure the security of your account and assets, we require our users to complete two-factor authentication as soon as possible.
How to Open a BitMart Account [Mobile]
Open a BitMart Account via BitMart App
Step 1: Open the BitMart App [BitMart App IOS] or [BitMart App Android] you downloaded, click [the upper-left icon]
Step 2: Click [Login]
Step 3: Click [Sign Up]
Step 4: You can either open an account by Email or Mobile. Here we take opening by Email as an example. Click [Email]
Step 5: Enter [your Email address] and set [a login password]
Step 6: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.
Step 7: Check [User Agreement and Private Policy]
Step 8: Click [Sign Up]. Then you will see the Email Verification page
Step 9: Check your registered email, and enter the six-digit [Email Verification code], and click [Submit]
Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!
To better secure your tradings at BitMart, we require our users to complete two-factor authentication once.
Open a BitMart Account via Mobile Web (H5)
Step 1: Open bitmart.com on your phone, click [Get Started]
Step 2: you can either open by Email or Mobile. Here we take opening by Email as an example. Click [Email]
Step 3: Enter [your Email address} and set [a login password]
Step 4: If you are invited by others, click [Add invitation code] and enter [your referral code]. If not, just skip this section.
Step 5: Check [User Agreement and Private Policy]
Step 6: Click [Register]. Then you will see the Email Verification page.
Step 7: Check your registered email, and enter the six-digit [Email Verification code], and click [Submit]
Congrats, you are all set! Now you can access BitMart and start trading your favorite cryptos!
To better secure your tradings at BitMart, we require our users to complete two-factor authentication once.
Download BitMart App
Download BitMart App iOS
1. Sign in with your Apple ID, open App Store, Select the search icon in the bottom right corner; or Click on this link then opened it on your phone: https://www.bitmart.com/mobile/download/inner
2. Enter “BitMart” in the search bar and press search.
3. Press [GET] to download it.
4. After the installation, return to the homepage and open your Bitmart App to get started.
Download BitMart App Android
1. Open Play Store, enter “BitMart” in the search bar and press search; Or Click on this link then opened it on your phone: https://www.bitmart.com/mobile/download/inner
2. Click Install to download it;
3. Return to your home screen and open your Bitmart App to get started.
Frequently Asked Questions (FAQ) about Opening An Account
Unbind or Reset My Google 2FA
If you accidentally lost access to your email, phone, or Google Authenticator, please follow the instructions below to reset your Google 2FA.
You need to submit a support ticket to unbind or reset your Google 2FA. To start, make sure you have the following documents and information with you:
1. The phone number or email address you use to register on BitMart.
2. Front and back images of your ID Card. (Images and ID number must be legible.)
3. A photo of you holding the front of your ID Card, and a note clarifying your support request. (Selfie not acceptable. Photo, ID number, and the note must be legible.)
- Date and an explanation of your request MUST be included in the note, please see the example below:
- 20190601 (yyyy/mm/dd), requesting to unbind Google 2FA in my BitMart account
4. Information about the token name with the most assets in your BitMart account OR any deposit and withdrawal records. You MUST provide at least one information. We highly recommend that you provide as much information as possible so that we can process your request faster.
5. A valid phone number or email address so that our customer support can contact you if needed.
Submit all your documents and information via the Support Center: https://support.bmx.fund/hc/en-us/requests/new
Please Note:
If you did not complete the Identity Authentication (KYC) for your BitMart account and you have a total balance greater than 0.1 BTC, you MUST provide the information mentioned in #3 above. If you failed to provide any required information, we will reject your request for unbinding or resetting your Google 2FA.
Download Google Authenticator app
Android
To use Google Authenticator on your Android device, it must be running Android version 2.1 or later.
- On your Android phone or tablet, visit Google Play.
- Search for Google Authenticator.
- Download and install the application.
iPhone iPad
To use Google Authenticator on your iPhone, iPod Touch, or iPad, you must have the latest operating system for your device. In addition, in order to set up the app on your iPhone using a QR code, you must have a 3G model or later.
- On your iPhone or iPad, visit the App Store.
- Search for Google Authenticator.
- Download and install the application.
Setting up Google Authenticator app
Android
- On your Android phone or tablet, open the Google Authenticator application.
- If this is the first time youve used Authenticator, tap Begin. To add a new account, in the bottom right, choose Add.
- To link your mobile device to your account:
- Using QR code: Select Scan a barcode. If the Authenticator app cannot locate a barcode scanner app on your mobile device, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, select Install, then go through the installation process. Once the app is installed, reopen Google Authenticator, then point your camera at the QR code on your computer screen.
- Using secret key: Select Enter a provided key, then enter the email address of your BitMart Account in the “Enter account name” box. Next, enter the secret key on your computer screen under Enter code. Make sure youve chosen to make the key Time based, then select Add.
- To test that the application is working, enter the verification code on your mobile device into the box on your computer under Enter code, then click Verify.
- If your code is correct, you will see a confirmation message. Click Done to continue the setup process. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.
iPhone iPad
- On your iPhone or iPad, open the Google Authenticator application.
- If this is the first time youve used Authenticator, tap Begin setup. To add a new account, in the bottom right, tap Add .
- To link your mobile device to your account:
- Using Barcode: Tap “Scan Barcode” and then point your camera at the QR code on your computer screen.
- Using Manual Entry: Tap “Manual Entry” and enter the email address of your BitMart Account. Then, enter the secret key on your computer screen into the box under “Key”. Next, turn on Time Based and tap Done.
- If your code is correct, you will see a confirmation message. Click Done to confirm. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.
How To Withdraw in BitMart
How to transfer Crypto from BitMart to other platforms
Transfer funds from BitMart to other platforms [PC]
1. Visit BitMart.com, then Sign in to your BitMart Account
2. Hover over your account on the top right of the homepage, and you will see a dropdown menu. Click [Assets]
3. Under [the Spot] section, enter the coin you want to withdraw or choose the coin from the dropdown bar at the search bar, then click [search]
Take BTC as an example:
4. Click [withdraw]
5. Choose Manage Address
6. If you own a cryptocurrency in other platforms and want to transfer digital assets from BitMart to external platforms, copy your Wallet Address on that external platform:
- Choose Coin
- Enter your Walet Address on that external platform
- Enter Remarks
- Click [Add]
7. Enter your Wallet Address, Amount; then click [withdraw]
Note:
Each coin has its own Withdrawal Address, so please check your Withdrawal Address carefully.
Check The Withdrawal Fee before click [Withdraw]
Transfer funds from BitMart to other platforms [APP]
1. Open BitMart App on your phone, then Sign in to your BitMart Account.
2. Click [Assets]
3. Click [Withdraw]
4. Enter the coin you want to withdraw at the search bar, then click [search]
Take BTC as an example:
5. Enter your Wallet Address, Amount; then click [withdraw]
Note:
Each coin has its own Withdrawal Address, so please check your Withdrawal Address carefully.
Check The Withdrawal Fee before click [Withdraw]
How to withdraw money from BitMart:
1. Visit BitMart.com, sign in to your BitMart account.
2. After you sign into BitMart, click on your account and then click [Assets]
3. On the Assets page, Click [Buy Sell]. And then click [Transfer].
Here we are using USDT transfer as an example:
4. Enter the amount of assets you want to transfer from your Spot account to the Buy Sell account. And then click [Transfer].
5. After transferring assets to your Buy Sell account, go to Buy Sell page, click on [Sell]. Select the token and enter the amount you want to sell.
6. Choose from the system-recommended best offer or other offers and finish your payment.
Tips:
- Sell crypto using MoonPay. Click here to learn how to sell coins with MoonPay.
- Sell crypto using Simplex. Click here to learn how to sell coins with Simplex.
Frequently Asked Questions (FAQ) about Withdrawal:
Withdraw to a wrong address
BitMart will start the automatic withdrawal process once you confirm to start your withdrawal. Unfortunately, there is no way to stop the process once initiated. Due to the anonymity of the blockchain, BitMart is not able to locate where your funds have been sent. If you have sent your coins to a wrong address by mistake. We recommend you to find out who the address belongs to. Contact with the recipient if possible and negotiate to get your funds back.
If you have withdrawn your funds to another exchange with an incorrect or empty tag/required description, please contact the receiving exchange with your TXID to organize the return of your funds.
Withdrawal Fees and Minimum Withdrawal
To check withdrawal fees and Minimum Withdrawal for each coin, please click here
