How to Open Account at FTX
How to Open a FTX Account【PC】
As a first-time ftx.com customer, you will want to follow the steps below to create an account.
Go to ftx.com, Click “REGISTER”.
Enter your email and new password,
Click on the box to agree to the Terms of Service and then click on “Sign Up”.
Your account is now created but unverified.
FTX has three different tiers of KYC requirements. Please see below for a summary of the levels:
Tier | Requirements | Limits |
unverified | No ability to trade, deposit, or withdraw; just to explore the site. |
|
1 | Email Full Legal Name Date of Birth Country of residence and region/province Check for restricted jurisdictions Phone jurisdiction |
2000 USD daily |
2 | Full Legal name Date of birth Address Proof of Address / phone jurisdiction Description of source assets Passport or other similar government issued identification Facial verification |
Unlimited crypto and fiat withdrawals |
To continue the account application, choose “Verification Type”, choose whether this is for an Individual or Institutional account.
Enter your KYC information and click Submit Information.
In the next page, you will see that you have passed the level 1 kyc process and now you are on level 2 identification verification.
When you are finished with filling out the blanks, you will need to take a picture of your identity document, this process is to protect you from identity theft.
Click “Start” in the start verification section and it will start the first step of this process
Once you are done with this process, your level 2 verificaiton is finished.
It will take some time to get approved for this level. However, your kyc application will get almost instant approval if you have submitted your documents right, setting up kyc is quicker and simpler than you think.
How to Open a FTX Account【APP】
1. Open the FTX app on Android or iOS to get started. Tap “Register” to go to Registration page
2. You’ll be asked for the following information and click “Register”
- Email address
- Password
- Referral Code (you can request an invitation code from the one who invited you and fill it in. If no invitation code is available, it’s ok to leave it blank.)
- Tap on the box to agree to the Terms of Service
3. Slide to complete the puzzle.
Complete the rest of the registration process following the instructions to activate your account.
How to Install FTX APP on Mobile Devices (iOS/Android)
iPhone
Method 1: App Store
The FTX app is now available in the App Store! You can find it here.
Also note that the FTX app is not available in the Chinese App Store.
Method 2: Download on Safari
1) open up ftx.com on Safari. If you use any other browser this will not work.
2) Click on the square with the arrow
3) Click on “Add to Home Screen”
4) Open the FTX app on your home screen
Android
Method 1: Google Play store
You can find the FTX Android app on the Google Play store here.
Method 2: Download from Chrome
If you downloaded the app before 2019-10-03, please delete it and download it again.
1) go to ftx.com on your phones Chrome browser. If you use any other browser this will not work.
2) Press the Chrome menu button (the three dots in the upper right hand corner)
3) Select “Add to Home Screen”
4) Open the FTX app on your home screen
Method 3: download the APK
You can find the Android app file here (note this link will download the file).
This QR code is the same as the APK download link above:
What Are Subaccounts
Each subaccount on FTX has independent balances, margin, and positions, and can trade independently. Subaccounts are useful for isolating positions, margin, or access.
You can create, delete, and edit subaccounts at ftx.com/subaccounts.
You can also transfer any funds between subaccounts instantly there.
Note that if you do a withdrawal from your wallet to any other FTX account–including one of your other subaccounts–itll be processed instantly off-chain.
How to Deposit at FTX
How to Deposit Crypto
First you will need to log into your account on the FTX website. Once you are in, go to your wallet.
On this page you can see the balances for all the coin you have. We are going to use the stablecoins usdc as an example. Click “DEPOSIT”.
Then click “DEPOSIT USDC”.
You can only send USDC to this address, you may lose your deposit if you send any other coins.
Three are three addresses for you to choose, you can either scan qr code or copy and paste the address to the platform you are trying to deposit crypto. If someone else is sending you cryptos, you can also give them these addresses for deposit, make sure that you use the right address for the right token for the right chain.
How to Deposit Fiat
Go to “MARKETS”, click on “FIAT” then click on the “DEPOSIT/WITHDRAW FIAT” button.
This will bring you to a page of all the fiat currencies that FTX accepts.
We are depositing USD as an example. Click on “DEPOSIT” button in “USD and Stablecoins”.
Then click on “DEPOSIT VIA WIRE”.
It will show you the wire instructions for USD, every currency has its own unique instructions on making a deposit, so please read the instructions carefully when depositing fiat, when you are finished with filling out the blanks. click “CONFIRM USD DEPOSIT”.
How to Deposit using Credit Card
You may also purchase bitcoin with your credit card on FTX, go to your wallet.
Click on “Manage Crypto Purchases via Credit Card”.
Click on “BUY BTC WITH CREDIT CARD”.
Enter the amount you wish to purchase and click “GET QUOTE”.
If you accept quote, you will be redirected to our third-party partners website to supply credit card information.
Frequently Asked Questions (FAQ)
Fees
There are no fees on deposits and withdrawals, except for ETH, ERC-20 tokens, or small BTC withdrawals. FTX users will pay the blockchain fees for all ETH, ERC20 tokens unless they have FTT staked.
Note: For free withdrawals, however, in the case of a user whose fiat/stablecoin deposit/withdrawal volume exceeds their trading volume, we reserve the right to charge a withdrawal fee of up to 0.10%. We will reach out to any users affected before applying this.
Small BTC withdrawal fees: BTC withdrawals 0.01 BTC are free. BTC withdrawals
USD Stablecoins
USD, USDC, TUSD, USDP, BUSD, and HUSD all count as “USD Stablecoin” balances. Depositing any of those to your FTX wallet will credit you 1:1 with USD Stablecoins. Please note that PAXG has a 0.02% on-chain transaction fee.
USDT
USDT can be deposited or withdrawn as either ERC20, TRC20 or SPL. You can find all your USDT deposit addresses in your wallet. FTX will automatically detect which chain you are withdrawing USDT on based on the address you are sending it to.
Wrong Address or Chain
FTX is not responsible if you send deposits or withdrawals to an incorrect address. If you are withdrawing from FTX to an incorrect address, there is nothing FTX can do to recover the tokens. If you deposit to an incorrect FTX address, we can attempt to recover it, but may charge a fee to do so, and if we do not generally support the deposited token or method we may be unable to recover it at all.
The chain that a crypto deposit is sent on is really important. If deposits are sent on the wrong chain we may attempt to recover it but this is in no way guaranteed. A minimum 5% fee will be charged but in many cases we will either not be able to recover the unsupported token or will require a significantly higher fee.
Wrong Coin
FTX is not responsible if you send deposits of a coin that FTX does not list. If you deposit a coin that FTX does not support, even if it is on a chain that FTX does support, we may not be able to recover the coin and may not support returning it to you at all. If we are able to recover it and send it back to you, doing so will incur a significantly higher (than 5%).
ETH deposits
FTX does automatically credit smart contract ETH deposits, although smart contract ETH deposits do take longer, there may be a 24 hour delay from when the deposit has 10 confirmations to when it will be credited to your account. Standard ETH blockchain transfers will be credited immediately after 10 confirmations.
Tags
Some coins require a tag, or memo, to deposit; BNB is an example. If you deposit one of these coins to FTX, you have to include the tag as well. The tag is the only way for us to know who deposited the BNB, so if you dont, the coin wont be credited to your account. We can then attempt to recover it but will charge $200 to do so.