How to Login to Hotbit
How to Login Hotbit account【PC】
Visit our website www.hotbit.io and press “Login” on the top right corner, the link will direct you to the login page.
Login via Email
1. Enter your email and password that you specified during registration on the login page.
2. Check “Click to verify”.
3. Press “login”.
Now you can successfully use your Hotbit account to trade.
Login via Phone
1. Input country code and phone number.
2. Input the password.
3. Check “Click to verify” and press “login” button.
Now you can successfully use your Hotbit account to trade.
How to Login Hotbit account【APP】
1. Open the Hotbit App you downloaded and tap [Account] in the upper left corner.
2. Tap [Click to Login].
Login via Phone
1. Input country code and phone number.
2. Input the password.
3. Tap “Please click capcha button”. Then, drag the slider to complete the Security Verification puzzle.
4. Tap “Login” button.
Now you can successfully use your Hotbit account to trade.
Login via Email
1. Input your email and password that you specified during registration on the login page.
2. Tap “Please click capcha button”. Then, drag the slider to complete the Security Verification puzzle.
3. Tap “Login”.
Now you can successfully use your Hotbit account to trade.
Forgot Hotbit Password
Don’t worry if you can’t log into the platform, you might just be entering the wrong password. You can come up with a new one.
To do that, click on the “Forgot password?”.
In the new window, enter the E-mail or Phone you used during sign-up and check “Click to verify”. Then, click the “submit” button.
Click “Send” button, Hotbit will send a confirmation email to the email address you entered. A verification code will be included in the email sent to you. Please login your email account, copy the verification code from the confirmation email and paste the verification code into the box below. Then, click “submit” button.
Enter your new password here and click “submit” button.
Thats it! Now you can log into the Hotbit platform using your username and new password.
How to Verify account in Hotbit
Introduction to KYC
Know Your Customer (KYC) is a process of identity verification, which is required for legal and regulatory purposes, as with any major exchange.
How to Verify account
1. Log in to your account, click on “Account”, and then click “Security Settings”. You can also directly visit: https://www.hotbit.io/usercenter?type=secur
2. Click “Unverified” or “Go to verify”.
3. Before you start, please prepare your identity document and make sure it is valid. We also require you to agree to our processing of your personal data,
Check “I agree to the processing of my personal data” and click “NEXT” button.
4. Select the country that issued your document and your document type.
- The photo are bright and clear, easy to read.
- All corners of the document should be visible.
- Document should occupy the majority of the picture.
2. Upload your document and click “NEXT”.
3. After uploading the file, just wait patiently for the review. The verification status will update automatically. If your KYC fails, you can check the reason and re-verify.
When You Need to Provide KYC
KYC is not required on Hotbit when you register, trade and withdraw. Users need to save their own 2FA code. Hotbit has a strict risk control system to ensure the security of all users assets in the platform. If the system verifies that a user has triggered a higher risk control system, Hotbit has the right to ask the user to provide KYC to ensure the security of all users funds in the platform. Therefore, you will need to provide KYC in the following situations:
1. Applying for resetting Google Authenticator Verification, SMS Verification and changing Email Verification
The user who submitted the application needs to provide the corresponding KYC and other information according to Hotbits resetting and changing requirements to complete the reset application.
2. Trigger Risk Control System
Hotbit will strictly protect users KYC data and will not use it for any other purpose.
