How to Login to Huobi
How to Login Huobi account【PC】
- Go to mobile Huobi App or Website.
- Click on “Log In” in the upper right corner.
- Enter your “Email” or “Phone number”.
- Click on “Log In” button.
- If you forgot password, click on “Forgot Password?”.
On the Log in page, enter your [Email] or [Phone number], and password that you specified during registration. Click “Log In” button.
After that you have to slide to verify.
A message with a verification code will be sent to the provided phone number or email address immediately. Enter it.
Now you are able to start trading!
How to Login Huobi account【APP】
Open the Huobi App you downloaded, click on the profile icon in the upper left corner.
Then click on “LOG IN” to go to the log-in page.
On the Log in page, enter your email address or phone number, and password that you specified during registration. Click “Log In” button.
Then you also have to slide to verify.
Now you are able to start trading!
How to Login Huobi using Google?
1. For authorization through your Google account, you need to click on Google button.
2. Then, in the new window that opens, enter your phone number or email and click “Next”. After you enter this login and click «Next», the system will open a window. You will be asked for the password for your google account.
3. Then enter the password for your Google account and click “Next”.
After that, follow the instructions sent from the service to your email address. You will be taken to your personal Huobi account.
How to Login Huobi using Apple?
1. You can also log in to the website using your Apple ID by clicking on the Apple button.
2. Then, in the new window that opens, enter your Apple ID and click “Next” icon.
3. Then enter the password for your Apple account and click “Next” icon.
After that, follow the instructions sent from the service. You will be taken to your personal Huobi account.
Forgot Password on Huobi
If you forget your login password when you are trying to log in, please do as follows:
Click on “Forgot password?” on the login window.
Decide if you want to reset your login password by email address or phone number
Then you have to slide to verify.
An email has been sent to your email address, Please check your spam folder if you did not get the email in the inbox for a long time.
Enter the verification Code.
Input the password twice here and click “Submit”
Then your password has been reset successfully. Please use the new password to log in to your account.
Click on “Forgot password?” on the login page.
Decide if you want to reset your login password by email or by phone number. Then you just need to follow the instructions to complete the reset.
How to Deposit at Huobi
How to Deposit Crypto
Step 1: Log in to your account and go to “Balances” – “Exchange Account (Deposit and Withdrawal)”.
Click on “Deposit” in the top-right corner. Or search the coin you want to deposit and click on “Deposit” at the end of its info bar.
1. Make sure the coin you want to deposit is selected.
2. Choose your preferred chain.
3. Then you can either scan the QR code for the address or just copy the address. Paste the address on the platform or wallet that you plan to transfer the funds from.
Only your USDT from the Ethereum network is compatible with your USDT-ERC20 address. Whilst, USDT coins from the Omni layer is only compatible with your USDT-Omni address. Sending your USDT coins to the incompatible address may result in the loss of your withdrawal.
As such, please check your source wallet/exchange to confirm which network your deposit will transmit over from and copy/scan the appropriate Huobi deposit address (as shown above) into your source exchange/wallet.
In doubt, please reach out to Customer Support via livechat before effecting the transfer.
Step 3: Once the deposit is completed, the deposit status will be displayed in “Recent deposit records”.
How to Buy Crypto with your linked Credit/Debit Card
Get easy access to 348 cryptos with 57 local currencies and 60 payment methods
Please follow the steps below to buy crypto with Credit/Debit cards.
Step 1: Visit www.huobi.com to log-in, click [Buy Crypto] and [Quick Buy/Sell].
Step 2: You can select the type of crypto and local currency you want to buy from the drop-down menu.
① Select the type of the local currency you wish to pay
② Select the type of crypto you want to buy
③ Click “Buy…” to place a purchase order
Step 3: Select [+Add] to add a card for payment if you are the first time buying with a card or want to use another card that hasnt been linked before.
Step 4: Enter your card number, card expiration date and CVV number, which is usually a three-digit number on the back of your card. Input your billing address, then click [Confirm] to proceed. Please be noted that you cannot change your name once verified and only cards under your verified name are accepted. Neither Huobi Gibraltar nor Huobi Global collects any of your card information. All your card information is collected and processed by our partnered payment processor(s) through their iframe to ensure the safety of your card information.
If your card is linked successfully, you will see all linked cards on the payment list, and you can switch cards to proceed the payment there.
But if your card linking is failed, please check that the card information provided by you is correct, or the card is the one you have linked before.
Step 5: Back to the quotation page,
① Check the amount of local fiat currency you need to pay
② Check the amount of crypto you will receive
③ Check the linked card you will use to pay
After the transaction completed, you can transfer the crypto from your Fiat Account to your Huobi Exchange Account with Huobi Global to do further crypto trading such as Spot, Futures, Swap, etc on Huobi Global. You can also view your purchased assets in the Fiat Account.
If your transaction fails, please contact Customer Support for assistance.
How to Buy Crypto with Fiat Balance
At present, the fiat currencies we support include:
Step 1: Click “Buy Crypto” in the header, you will be on the “Quick Buy/Sell” page.
Step 2: On the “Buy” section, select the fiat type and the cryptocurrency you want to buy. Input the fiat amount or Cryptocurrency that you would like to trade, and choose “Wallet Balance” as the payment method, and click “Buy BTC”.
Step 3: If your fiat balance is in your Exchange Wallet, you need to click “Confirm” to transfer the fiat balance you want to trade to your Fiat Wallet, if you have sufficient fiat balance in your Fiat Wallet, you will go to the page in Step 4 directly.
Step 4: Please confirm the details in the window, including the cryptocurrency, price, amount you are going to pay and cryptocurrency you are going to receive. Once you agree with the quote, click “Confirm”.
Please be noted that if the quote expires, will need you to click “Refresh” to reload the latest quote. Once you click “Confirm” on the quote page, the transaction will be completed as below.
After the transaction, you can click “View my assets” to check your cryptocurrencies.
How to Buy Crypto on Huobi P2P【PC】
Click on “Buy Crypto” on the upper left corner and then click “P2P Market”.
Next, select the Fiat currencies you want to trade. For example “USD”.
On this page, we can see that there are lots of demands for trading USDT. We call these demands advertisements and those who publish advertisements, we call them advertisers.
Here you can see that there is a “Limits” column for each advertisement like 500 to 5,000 USD. It means that I can buy at least 500 USD and at most 5,000 USD of USDT from this advertiser.
From here, we can see there are several types of payment methods. I can use the payment method that I prefer.
For example, I want to buy 100 USD and pay with a bank card. First, I can select one of the advertisements and click “Buy USDT”.
On the new window, you can see that the advertiser requires me to complete the payment within 15 minutes. Then key in “100” in the “Amount” field, and the system will automatically show you how much USDT you can get.
Click “Confirm” button
After the order has been placed, it will bring you to the order page. According to the instruction given, I need to transfer 100 USD to the bank account provided by the advertiser within 15 minutes. Now, I need to go to online banking or phone banking of my bank account and transfer the specified amount to the advertiser.
Please note that according to the requirements of Huobi P2P, traders who buy crypto must use their own bank account which matches with their real name in the Huobi account, otherwise the payee has the right to refund and cancel the order.
After completing the payment, remember to click the “Transferred, next” button. The payee will check and confirm whether your payment has been transferred to his or her account.
If the payee has not released the cryptos after 5 minutes, you can click “Contact Customer Service” and our 24/7 online customer service will follow up your order. During this time, please do not click “Cancel” unless your bank account has received the refund from the payee.
After confirming your payment, the payee will release the cryptos that you purchased and this order has been completed. You can click on “View Balances” to confirm that the cryptos you purchased have arrived in your account.
How to Buy Crypto on Huobi P2P【APP】
In this article, Huobi will show you a step-by-step tutorial on how to buy crypto on Huobi P2P via Apps. Huobi P2P (Peer-to-Peer) provides the fastest and most secure platform to exchange fiat to crypto vice versa, with 0 fees.
Step 1: Enter Huobi Apps and click the avatar in the upper left corner.
Step 2: Log in to your Huobi account. You can Sign Up through Apps if you don’t an account with us.
Step 3. After logging in, click “Trade” then “Fiat”.
Step 4: Select “Buy” and crypto you want to buy.
Step 5: Select your preferred “Price” and “Payment Method” then click “Buy”. The “Limit” is you can buy crypto between the minimum and maximum amount.
Step 6: Enter the total amount of money or the total amount of crypto that you want to buy in 45 seconds. Then, click “Order”.
Step 7: Select the payment method you want to transfer the money to and click “Pay”.
Step 8: Click “Contact” and communicate with the seller if you have any questions.
Step 9: Next, transfer the total amount of money according to the time-limit given and the payment method that you chose. You are allowed to away from Huobi Apps and switch to your payment gateway to transfer the money. After the completion of the transfer, please click “Paid”.
Step 10: Please double-confirm that you have paid the seller. If yes, please click “Confirm”.
Step 11: Please wait patiently within 5 minutes to allow the seller to check their account and confirm whether they’ve received the money. The seller may ask for a transfer slip in the “Contact” in the upper right corner. If the seller didn’t release the crypto to you, please click “Complaint” below. Our 24/7 online customer service will assist you.
Step 12: You will receive the crypto after the seller is confirmed to receive the money. You can check your asset by clicking “View balance”. The Crypto that you had bought is in your Fiat Account.
Frequently Asked Questions (FAQ)
Supported Fiat Currencies and Jurisdictions for Visa/MasterCard Purchase?
Supported card types and jurisdictions:
- Visa card is acceptable for cardholders in New Zealand, India, Indonesia, Philippines, Kazakhstan, Thailand, Vietnam, Hong Kong, Saudi Arabia, Brazil as well as most European countries and Australia.
- MasterCard is acceptable for cardholders in the United Kingdom, Australia, Poland, France, Czech Republic, Netherlands Spain, and Gibraltar for now, and will have more countries in the near future.
Supported fiat currencies:
- ALL, AUD, BGN, BRL, CHF, CZK, DKK, EUR, GBP, HKD, HRK, HUF, KZT, MDL, MKD, NOK, NZD, PHP, PLN, RON, SAR, SEK, THB, TRY, UAH, USD, VND.
- BTC, ETH, LTC, USDT, EOS, BCH, ETC,HUSD and BSV
The Minimum Maximum Trading Amount for Buying Crypto with Credit/Debit Card?
The minimum maximum trading amount differs according to your verification status and tiers.
Minimum trading amount per order
Maximum trading amount per order
Maximum trading amount per month
Maximum trading amount in total
Basic verification completed
Verification tier 2 completed
Verification tier 3 completed
How to Complete ID Verification for Buying Crypto with Credit/Debit Card?
Since the buying crypto with credit/debit card service is provided by Huobi Technology (Gibraltar) Co., Ltd (“Huobi Gibraltar”), which is a regulated firm by Gibraltar Financial Services Commission (“GFSC”) with license number 24790, users who want to use this service are required to complete the following basic verification of Huobi Gibraltar, and extra verifications may be required based on your purchase limits or other Huobi Gibraltar’s compliance requirements.
Verification tier 1:
Step 1: On the Quick Buy/Sell page, choose the type of fiat currency and the cryptocurrency you want to buy from us, input the trading amount, and choose Card Payment as the payment method. Click the “Buy” button, you will see the price provided by “Huobi” on the next page. If you have not completed any verification tiers yet, you will see the “Go to verification” button, please click it to complete the required verifications.
Step 3: Please upload your ID documents and complete facial recognition to complete the Identity Verification.
Once you complete the verification above, you will be able to trade up to 500 EUR per order, 1,000 EUR per day, 3,000 EUR per month, and 10,000 EUR in total.
Verification tier 2:
For verification tier 2, you will need to fill in and submit the following information, and you will be able to trade up to 5,000 EUR per order, 20,000 EUR per month, and 40,000 EUR in total:
- Purpose of trading
- Expected trading volumes per day/per month
- Source of funds
- Monthly income size
- Employment status
Verification tier 3
For verification tier 3, you will need to upload and submit the following proofs. Once you complete this verification tier, you will be able to trade up to 2,000 EUR per order, 5,000 EUR per day, 10,000 EUR per month, and 24,000 EUR per year, which will be subject to the accumulated trade limits based on your source of funds proof. It might take up to 3 business days to complete verification tier 3.
- Proof of residential address
- Proof of source of funds
What is the difference between the Quick Buy/Sell and the P2P Market?
Quick Buy/Sell: The system will automatically suggest the ads with the best price upon typing the trading amount and payment method. P2P Market: You can place an order by choosing the ads based on your demand.
What Is the Security Deposit for an advertiser? When Will It Be Unfrozen?
To become a verified-advertiser, you are required to freeze 5000 HT in your OTC account as a security deposit. The frozen security deposit will not be allowed to be withdrawn or traded.
Unfreeze Security Deposit:
When you cancel your certification, the deposit will be unfrozen automatically and returned to your account.