There are 3 methods we will go over.
How to Deposit Crypto
First you will need to log into your account on the FTX website. Once you are in, go to your wallet.
On this page you can see the balances for all the coin you have. We are going to use the stablecoins usdc as an example. Click “DEPOSIT”.
Then click “DEPOSIT USDC”.
You can only send USDC to this address, you may lose your deposit if you send any other coins.
Three are three addresses for you to choose, you can either scan qr code or copy and paste the address to the platform you are trying to deposit crypto. If someone else is sending you cryptos, you can also give them these addresses for deposit, make sure that you use the right address for the right token for the right chain.
How to Deposit Fiat
Go to “MARKETS”, click on “FIAT” then click on the “DEPOSIT/WITHDRAW FIAT” button.
This will bring you to a page of all the fiat currencies that FTX accepts.
We are depositing USD as an example. Click on “DEPOSIT” button in “USD and Stablecoins”.
Then click on “DEPOSIT VIA WIRE”.
It will show you the wire instructions for USD, every currency has its own unique instructions on making a deposit, so please read the instructions carefully when depositing fiat, when you are finished with filling out the blanks. click “CONFIRM USD DEPOSIT”.
How to Deposit using Credit Card
You may also purchase bitcoin with your credit card on FTX, go to your wallet.
Click on “Manage Crypto Purchases via Credit Card”.
Click on “BUY BTC WITH CREDIT CARD”.
Enter the amount you wish to purchase and click “GET QUOTE”.
If you accept quote, you will be redirected to our third-party partners website to supply credit card information.
Frequently Asked Questions (FAQ)
There are no fees on deposits and withdrawals, except for ETH, ERC-20 tokens, or small BTC withdrawals. FTX users will pay the blockchain fees for all ETH, ERC20 tokens unless they have FTT staked.
Note: For free withdrawals, however, in the case of a user whose fiat/stablecoin deposit/withdrawal volume exceeds their trading volume, we reserve the right to charge a withdrawal fee of up to 0.10%. We will reach out to any users affected before applying this.
Small BTC withdrawal fees: BTC withdrawals 0.01 BTC are free. BTC withdrawals
USD, USDC, TUSD, USDP, BUSD, and HUSD all count as “USD Stablecoin” balances. Depositing any of those to your FTX wallet will credit you 1:1 with USD Stablecoins. Please note that PAXG has a 0.02% on-chain transaction fee.
USDT can be deposited or withdrawn as either ERC20, TRC20 or SPL. You can find all your USDT deposit addresses in your wallet. FTX will automatically detect which chain you are withdrawing USDT on based on the address you are sending it to.
Wrong Address or Chain
FTX is not responsible if you send deposits or withdrawals to an incorrect address. If you are withdrawing from FTX to an incorrect address, there is nothing FTX can do to recover the tokens. If you deposit to an incorrect FTX address, we can attempt to recover it, but may charge a fee to do so, and if we do not generally support the deposited token or method we may be unable to recover it at all.
The chain that a crypto deposit is sent on is really important. If deposits are sent on the wrong chain we may attempt to recover it but this is in no way guaranteed. A minimum 5% fee will be charged but in many cases we will either not be able to recover the unsupported token or will require a significantly higher fee.
FTX is not responsible if you send deposits of a coin that FTX does not list. If you deposit a coin that FTX does not support, even if it is on a chain that FTX does support, we may not be able to recover the coin and may not support returning it to you at all. If we are able to recover it and send it back to you, doing so will incur a significantly higher (than 5%).
FTX does automatically credit smart contract ETH deposits, although smart contract ETH deposits do take longer, there may be a 24 hour delay from when the deposit has 10 confirmations to when it will be credited to your account. Standard ETH blockchain transfers will be credited immediately after 10 confirmations.
Some coins require a tag, or memo, to deposit; BNB is an example. If you deposit one of these coins to FTX, you have to include the tag as well. The tag is the only way for us to know who deposited the BNB, so if you dont, the coin wont be credited to your account. We can then attempt to recover it but will charge $200 to do so.