Have a trading question and need professional help? Don’t understand how one of your charts works? Or maybe you have a deposit/withdrawal question. Whatever the reason, all clients run into questions, problems, and general curiosities about trading. Fortunately, Deribit has you covered regardless of what your individual needs are.
Here is a quick guide of where you can find answers to your questions. Why do you need a guide? Well, because there are a bunch of different types of questions and Deribit has resources allocated specifically to get you on track and back to doing what you want — trading.
If you have an issue, it is important to understand which area of expertise the answer will come from. Deribit has a plethora of resources including an extensive FAQ, educational/training pages, a blog, email.
So, we will outline what each resource is and how it can help you.
Deribit Email and Contact form
If you prefer to correspond through email, you can send a direct email to [email protected] and you’ll receive a response in 1 business day or less.
You can simply fill out the contact form and a properly qualified support staff member will contact directly. Just be sure to enter some information about the type of assistance you need in the form.
Using Contact Form click here: https://deribit.zendesk.com/hc/en-us/requests/new
Deribit Education
If you have a question or are interested in taking full advantage of the Deribit platform and want to learn how to use some of the great strategies, indicators, and other tools, be sure to visit these resources.
Teaching trading is important and Deribit has invested significantly in providing our clients with the best analytical tools and the proper training on how to use them. You want to be a better trader and we want you to be a better trader.
https://insights.deribit.com/education/
Deribit Social media
Youtube: https://www.youtube.com/channel/UCbHKjlFogkOD0lUVeb5CsGA
Facebook: https://www.facebook.com/deribitexchange
Twitter: https://twitter.com/DeribitExchange
Telegram: https://t.me/deribit
Deribit Frequently Asked Questions (FAQ)
Deribit has been a trusted broker for many years with millions of traders from all over the world. Chances are that if you have a question, someone else has had that question in the past and Deribit’s FAQ is quite extensive.
FAQ: https://legacy.deribit.com/pages/information/faq
If you have a question, this is the best place to start.
Deribit Blog – deribitblog.com | How to Contact Deribit Support – https://deribitblog.com/how-to-contact-deribit-support-053511
